What is the Shield Protection Plan or SPP?
Simply put, it increases your peace of mind. The SPP is for hardware that you purchase with us.
The SPP will allow you enhanced service during the manufacturer’s warranty period.
This enhanced service will us allow us to take any replacement part under a plan, directly out of our own inventory. This replacement for the defective part covered by the plan, will either be new or refurbished hardware.
The benefit and peace of mind to you the client, will be that you will not have to wait possibly weeks for the manufacture to honor and service their warranty. The time delay and shipping costs associated with claiming a part under warranty through a manufacture can be costly and inconvenient for some clients.
This plan will ensure that there is no waiting period, and provides the value of near instant replacement of defective parts.